WhatsApp console
What customers asked for on WhatsApp, what was written back, and the templates those replies are built from.
| Message | Document | |||||
|---|---|---|---|---|---|---|
| 30 Jul 2026, 13:00 | Gulf Plumbing SuppliesExample | +971 54 505 6789 | when can you deliver the 110mm bends? | — | None | Escalated to Rashid Khan |
| 30 Jul 2026, 13:00 | No account on this numberExample | +971 55 902 4471 | send me the outstanding of Al Rashid | — | None | Received, number unknown |
| 30 Jul 2026, 13:00 | No account on this numberExample | +971 55 902 4471 | This number is not registered on an account. For assistance please call +971 4 883 4200 during working hours. | Free text | None | Logged, not sent |
| 29 Jul 2026, 13:00 | Al Rashid Trading LLCExample | +971 55 592 7136 | Dear Al Rashid Trading LLC, tax invoice INV-2026-0381 is attached. | Free text | INV-2026-0381 | Logged, not sent |
| 29 Jul 2026, 13:00 | Al Rashid Trading LLCExample | +971 55 592 7136 | Statement | — | None | Received |
| 29 Jul 2026, 13:00 | Al Rashid Trading LLCExample | +971 55 592 7136 | Your statement of account for the last 90 days is attached. | Free text | Statement of account | Logged, not sent |
- Open Gulf Plumbing SuppliesGulf Plumbing SuppliesExampleEscalated to Rashid Khan
+971 54 505 6789
When30 Jul 2026, 13:00Template— - Open No account on this numberNo account on this numberExampleReceived, number unknown
+971 55 902 4471
When30 Jul 2026, 13:00Template—Watch this one
- Open No account on this numberNo account on this numberExampleLogged, not sent
+971 55 902 4471
When30 Jul 2026, 13:00TemplateFree textWatch this one
- Open Al Rashid Trading LLCAl Rashid Trading LLCExampleLogged, not sent
+971 55 592 7136
When29 Jul 2026, 13:00TemplateFree text - Open Al Rashid Trading LLCAl Rashid Trading LLCExampleReceived
+971 55 592 7136
When29 Jul 2026, 13:00Template— - Open Al Rashid Trading LLCAl Rashid Trading LLCExampleLogged, not sent
+971 55 592 7136
When29 Jul 2026, 13:00TemplateFree text
6 rows
Open a row to read the whole conversation, correct a message, or create a customer from a number that has no account. Customers are edited on their own screen.